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Video Management System Vision Platform Software

What is the Vision Platform Software?

The Vision Platform software is the next version release of the Video Management System software that is used in the byRemote  Video as a Service products for off-site hosted video. It now fully supports the ONVIF standard. This is the Open Network Video Interface Forum (ONVIF) standard that was developed to facilitate the development and use of a global open standard for IP-based security products. In this case, these products are network IP cameras, digital video recorders (DVR) and network video recorders (NVR).

What is the importance of support for the ONVIF standard?

This provides support for the H.264 video stream with high definition (HD) resolution. The H.264 video stream uses less of the bandwidth that is needed for the viewing and the recording of the video from the network cameras. This enables the ability to provide the off-site hosting of surveillance video at the HD resolution and with a higher frames per second (FPS).

What network cameras and devices are supported?

The Vision Platform software will support the network camera, DVR and NVR models that have the Real Time Streaming Protocol (RTSP) port with H.264 video stream support. Most of the newer network devices have this. Also, as an industry first, we have added the support for older cameras, where the RTSP port supports the MPEG-4 video stream.

More Information?

 

The byRemote Learning Center

 

The byRemote Learning Center has Courses with Lessons

 

These courses have lessons that show the features of the Vision Platform software

 

Just click on the description, or the image, for a listed course to view the lessons

  

 

 

 

Live Video Demonstration

We are currently updating to the Vision Platform. A new version of the Video Management System software. We will have a live demonstration soon.

 

 

Here are some Frequently Asked Questions?

 

Click on the   for more information

 

Check back often. More will be added

 

How do we get the pricing for the Hosted Video as a Service?

For the Hosted Video as a Service license pricing with using the Vision Platform software

  • Just click on the Free Quote in the Quick Links on the right side of the page. Or the tab in the Menu at the top of the page. Fill in the form and submit it. We will then respond with a link to a web page with the licensing pricing.

Why choose the Hosted Video as a Service?

 

Some reasons for subscribing to the Hosted Video as a Service

  • You have many clients. With the Client Management feature, Vision Platform software will allow you to view all of your clients. With their account information, users and video streams.
  • You have many clients that have multiple locations. The Locations feature of the Vision Platform software is designed for this. An example; a client might have locations in a region of states. With the Locations feature, multiple locations may be setup.  Each location will then have a map for the location. Also, for each of the locations, a floorplan may be added. Then, a the icon for the video stream is dragged and dropped onto the floorplan. Clicking on the video stream icon will then show the video.
  • Your clients have different video recording needs. With the Hosted Video as a Service, each video stream may have its own resolution, FPS and recording time period.
  • You are a business that has multiple locations. You wish to view the video streams from all of the locations with one login. With the Camera Groups feature, you may create a group with all of the video feeds, or selected video feeds. You may create as many camera groups as needed.
  • You wish to have the video recorded off-site to a centralized location. This may be done with the surveillance video streams  from the network cameras, DVR or NVR.
  • You wish to have multiple users. With the Video Management System software, you may create unlimited users. Each user may have their own user permits. These permits allow, restrict what the user may see or do.
  • No contracts. From byRemote to you, the Hosted Video as a Service is month-by-month. No contracts are required.
  • Software Updates and Upgrades. The Hosted Video as a Service monthly service fee includes all Vision Platform software updates and main feature upgrades.
  • On-going Support. Online, phone in and e-mail support for the Vision Platform software is included in the Hosted Video as a Service monthly license fee.
  • Off-line Camera Notifications. Off-line camera notifications are included in the Hosted Video as a Service monthly license fee.

 

ONVIF. You mention ONVIF. What is it?
ONVIF
  • ONVIF stands for; Open Network Video Interface Forum. This is a standard that was developed to facilitate the development and use of a global open standard for IP-based security products. In this case, these products are network IP cameras, video encoders, Digital Video Recorders (DVR) or Network Video Recorders (NVR).
Why was the ONVIF standard necessary?
  • The ONVIF standard permits the network IP camera, video encoder, DVR or NVR to support the H.264 video stream. This video stream uses less of the bandwidth that is needed for the viewing and the recording of the video from a network camera, video encoder, DVR or NVR. H.264 also supports the high definition (HD) resolution.

RTSP. You mention that RTSP support is required. What is RTSP?

RTSP stands for the Real Time Streaming Protocol

The RTSP is used to control streaming media servers. Network IP cameras are streaming media server. The RTSP is used for establishing and controlling media sessions between end points. The end points being the remote camera and the Video Management System software located on a server. The requirement for the connection is that, with the network camera, there must be a remote Internet connection to the RTSP protocol of the camera that supports the H.264 video stream. Most newer network IP camera models will have this. In the TCP/IP setup area of the network camera, there will be the RTSP area with the option to enable the RTSP server to the RTSP Port; 554. As long as it shows that the RTSP supports the H.264 video stream, the Video Management System software will support the camera model.

DVR and NVR systems. The Video Management System software can be used to record the video surveillance off-site for a DVR or NVR based video Surveillance installation. The network cameras that are connected to the DVR or NVR will have a primary video stream and sub-stream. The sub-stream is then used for the video that is recorded when the Video Management System software is used to provide off-site video recording for the DVR or NVR video surveillance system.

Examples

Specifications. The network IP camera model will have web site page that will show the Supported protocols. The RTSP protocol must be present.

TCP/IP setup area. The TCP/IP setup area of the camera will have an area with the option to enable the RTSP server to the RTSP Port; 554. The RTSP must support the H.264 video stream.

RTSP stream URL. The RTSP stream URL is used to verify that the RTSP port is accessible remotely over the Internet. Each camera manufacturer and, often, the camera models will have a specifically formatted RTSP stream. An example, for an Axis camera, it might appear as; URL: rtsp://root:*****@175.80.170.115/axis-media/media.amp.

Here is an explanation of the RTSP stream URL
  1. root. This is username.
  2. *****. This is the password. For security purposes, this is masked.
  3. 175.80.170.115. This is the public address. In this case, this would be a static IP address. This can also be a Dynamic DNS (DDNS).
  4.  axis-media/media.amp. This is the specific RTSP stream format for the Axis Communications camera models.
Where do we find out what the RTSP stream URL for a network device is?

This can be done by doing a Google search. There are a number of web sites that provide this information. An example is; ISpy CONNECT. 

How do we verify that the RTSP URL stream is available remotely over the Internet?

This can be done by using a program called; VLC Player. Here is a web link to VideoInsight; http://video-insight.com/kb/content/11/31/en/how-to-verify-if-a-rtsp-stream-is-working-properly.html. It has instructions for downloading and using the VLC Player to verify a RTSP URL stream.

  • As an example, with using an Axis camera, the RTSP URL stream might appear as; rtsp://root:*****@175.80.170.115/axis-media/media.amp. As mentioned above, the password is masked here. In the actual RTSP URL stream, the password would show.

 

What Network Cameras, Video Encoder, DVR's and NVR's are Supported?

The Vision Platform software will support the network camera, video encoder, DVR or NVR models that have a Real Time Stream Protocol (RTSP) port.

  • H.264 support. The newer network cameras, DVR’s and NVR’s all have a RTSP port that supports the H.264 high definition (HD) video stream.
  • MPEG-4 support. Older network cameras, DVR’s and NVR’s will have a RTSP port with support for the MPEG-4 video stream. The Vision Platform software also supports this.
  • For more information, see the FAQ; RTSP. You mention that RTSP support is required. What is RTSP?

What avout DVR's and NVR's. Are They Supported?

The Vision Platform software will support the DVR or NVR models that have a Real Time Stream Protocol (RTSP) port.

  • H.264 support. The newer network DVR’s and NVR’s all have a RTSP port that supports the H.264 high definition (HD) video stream.
  • MPEG-4 support. Older DVR’s and NVR’s will have a RTSP port with support for the MPEG-4 video stream. The Vision Platform software also supports this.

Using the Vision Platform software to record the video surveillance off-site. The network cameras that are connected to the DVR or NVR will have a primary video stream and sub-stream. The sub-stream for the video is recorded when the Vision Platform software is used to provide off-site video recording for the video surveillance.

For more information, see the FAQ; RTSP. You mention that RTSP support is required. What is RTSP?

Is Support included in the byRemote Hosted Video as a Service?

Yes it is. The byRemote Hosted Video as a Service includes the following on-going support services

  • byRemote HelpDesk. With the byRemote HelpDesk, unlimited support for the Hosted Video as a Service is provided.
  • byRemote IsItUp off-line camera notifications.
    • We monitor the Internet Protocol (IP) address of the camera.
    • Should a camera go off-line, and camera IP not be reachable over the Internet, a designated email address will receive and off-line camera notification.
    • Should the camera come back on-line, and the IP address be reachable over the Internet, a return to service email will be sent.
  • Software updates. Updates are necessary software fixes. These are included in the Hosted Video as a Service monthly subscription fee.
  • Software upgrades. Upgrades are additions to the software. These are included in the monthly subscription fee.

Will we be notified if our cameras happen to go off-line?

Yes you will. This is the byRemote IsItUp off-Line camera notification service. The IsItUp Service is included with the Hosted Video as a Server monthly recurring fee.

How does the byRemote IsItUp off-line camera notification service work?

Off-line Camera email. The IsItUp Service checks the Internet Protocol (IP) address of the camera or video encoder every 30 minutes. Should the service not be able to reach the IP address, an Off-line Camera email notification will be sent to a designated email account. The email will contain; Company name, customer name, camera name, the failure time and the last successful test time.

Return to Service email. If, when the IsItUp Service receives a response upon the next time that it checks the IP address, a Return to Service email will be sent to the designated email address. The email will contain; Company name, customer name, camera name, the return to service time and the last successful test time.

What is needed to have the byRemote IsItUp off-Line camera notification service activated?

  • We will need an active and monitored email account for where the off-line and return to service emails will be sent.

Can the byRemote IsItUp off-line service be used for a DVR or NVR?

  • Yes, it can. It works the same as with a network camera.

Do you charge by the video storage data or bandwidth used?

No, we do not. The byRemote Hosted Video as a Service monthly recurring license fees are based on the Recording Plan that you choose. There are no additional charges for video storage data or bandwidth.

  • The Recording Plan can be different for each camera. Just choose the Recording Plan that will work the best for each camera.

Live video demonstration. Can we use this on our web site?

Yes you may. In fact, we encourage this.

  • Just have your web master add the URL; https://vaasportals.net/ to a page in your web site.
  • Also, you will need to add the text for the username of; demo@vision.net and the password of; visiondemo.

What is Required for the Hosted Video as a Service?

The Hosted Video as a Service, with using the Vision Platform software, requirements are;

  • A network camera, video encoder, DVR or NVR that has an RTSP port with H.264  or MPEG-4 video stream support. Most devices will have this. For more information, see the FAQ; RTSP. You mention that RTSP support is required. What is RTSP?.
  • A DVR or NVR with support for the H.264 or MPEG-4 video stream.
  • A cable/DSL router.
  • An always on high-speed Internet connection.

Is a Contract Required for the Hosted Video as a Service?

No, we do not require a contract for the Hosted Video as a Service. It is available on month-to-month basis. You may discontinue your service at any time for any reason.

  • However, should you wish to have a contract or agreement, we will be more than happy to provide you with one.

How do we get our cameras activated for the Hosted Video as a Service?
First, we will need remote access to  the video stream of your camera, DVR or NVR.
  1. We will need access to the video stream from your network camera, NVR or DVR. This done by having a connection to the Real Time Streaming Protocol (RTSP) port. By default, this is port 554. However, you may change this if you wish. For instance,  with IP cameras you may have more than one camera that the static IP address or Dynamic DNS is pointing to. You would then assign a different number for the RTSP port for each of the cameras. This will then allow the static IP or Dynamic DNS address to communicate with each of the cameras.
  2. Check the setup area of your device. There will be a TCP/IP area. The RTSP port will be listed here.
  3. Make sure that the RTSP port is enabled.
  4. In your router you will need to setup the access to the RTSP port for the camera(s), video encoder, DVR or NVR. Your router will have instructions for how to do this.
  5. Verify that their is a remote connection to the RTSP port for the camera(s), video encoder, DVR or NVR. You may have to be outside of the device location to do this.

Here is some information for how to verify that the remote access to the RTSP port is active.

TCP/IP setup area.

The TCP/IP setup area of the camera will have an area with the option to enable the RTSP server to the RTSP Port; 554. The RTSP must support the H.264 video stream.

RTSP stream URL. The RTSP stream URL is used to verify that the RTSP port is accessible remotely over the Internet. Each camera manufacturer and, often, the camera models will have a specifically formatted RTSP stream. An example, for an Axis camera, it might appear as; URL: rtsp://root:*****@175.80.170.115/axis-media/media.amp

Here is an explanation of the RTSP stream URL

  1. root. This is username.
  2. *****. This is the password. For security purposes, this is masked.
  3. 175.80.170.115. This is the public address. In this case, this would be a static IP address. This can also be a Dynamic DNS (DDNS).
  4.  axis-media/media.amp. This is the specific RTSP stream format for the Axis Communications camera models.
Where do we find out what the RTSP stream URL for a network device is?

This can be done by doing a Google search. There are a number of web sites that provide this information. An example is; ISpy CONNECT. 

How do we verify that the RTSP URL stream is available remotely over the Internet?

This can be done by using a program called; VLC Player. Here is a web link to VideoInsight; http://video-insight.com/kb/content/11/31/en/how-to-verify-if-a-rtsp-stream-is-working-properly.html. It has instructions for downloading and using the VLC Player to verify a RTSP URL stream.

  • As an example, with using an Axis camera, the RTSP URL stream might appear as; rtsp://root:*****@175.80.170.115/axis-media/media.amp. As mentioned above, the password is masked here. In the actual RTSP URL stream, the password would show.
Next, we will setup your account and the video stream in the Video Management System software.
  1. Required information. We do need some information to create your account in the Vision Platform software.
  2. Activation Form. To obtain this information, we have an on-line Activation Form. This form has the information that we need to create an account in the Vision Platform software.
  3. Where is the Activation Form? This form is reached by the clicking on the Activation tab in the Menu or the Activation link in the Quick Links that is located on the right side of the page.
  4. What happens after we submit the Activation Form? Once that we have received the form, we will check the remote Internet connection. If we do have a remote Internet connection to the camera, we will then create a customer account in the Vision Platform software, add an administrator level user and add the cameras. If we cannot reach the camera with an Internet connection from our end, we will send you an email.
  5. Upon completion. Once that we have completed the activation, an email will be sent to the email account that is listed in the Activation Form. This email will have the location of the account and the login information.

Can the Hosted Video as a Service be used as a Back-Up for an Existing System?

Yes, it can. In fact, this is becoming a common use for the byRemote Hosted Video as a Service.

Digital Video Recording (DVR) or Network Video Recording (NVR)
  • The location already has a DVR or NVR installed. If the DVR or NVR has a RTSP port that supports the H.264 or MPEG-4 video stream, the Vision Platform software can provide the off-site video storage for the surveillance video streams from the network cameras.
  • The network IP cameras will have a primary and sub-stream for the video. The primary video stream will be recorded to the DVR or NVR. The sub-stream will be recorded to the the Vision Platform software.

For more information, see the FAQ; “RTSP. You mention that RTSP support is required. What is RTSP?”

Fully functional back-up system
  • With the byRemote Hosted Video as a Service, using the Vision Platform software, to provide a back-up of the locations video surveillance, a fully functional system will be in place. This will allow the viewer to log-on to their account to view the live streaming and recorded video.
  • For an example, just click on the Live Demo listing in the Quick Links on the right side of the web page.

Who provides the cameras and installation?

The cameras and installation are provided by you. If we were to provide the cameras and installation, we would need to add an additional cost. We do not wish to do this.

Where is the surveillance video hosted?
Surveillance video data hosting;
  • The surveillance video is hosted at a server that is located in a certified data center. A certified data center will have the necessary experience, on-site 24×7 support and the server bandwidth to provide a 100% up-time.
Software;
  • The software that is used in the Hosted Video as a Service is the Vision Platform software. For more information, click on the Vision Platform  link in the Quick Links or the tab in the Menu.
  • The URL location to the user interface is a secure HTTPS connection with a SSL certficate.

Vision Platform Live Video Demonstration

Just click on the button.

The Username is: demo@vision.net

The Password is: visiondemo

Live Video Demonstration